Monni

Privacy policy

Last Updated: February 1, 2025

We at Monni technologies know your personal information is valuable, and we take your privacy seriously. We follow the fundamental principles below:

Who Are We And What This Policy Covers

We are the people behind Monni Bot and related products. This policy covers all of our products, including but not limited to: - Monni Discord bot - Our websites (Including monni.fyi, docs.monni.fyi, weblate.monni.fyi) - Monni filter testing discord bot

In this policy, we refer to any of the above as the "service", "bot", or "website"

Information We Collect

Information You Provide Us

Some information we store is provided by you - Payment information: There are a few ways in which you may provide us this information. One being purchasing a product from us or earning affiliate, we save the information to handle payments. - Contact information: During purchases and support cases requiring proof of completion. We save the contact information you provided to fulfill our legal obligations. - Third party account details: When verifying with Monni we store the connection between your account and third party account. We also store the identifier and public information of your third party accounts. - Any text you provide us: Some of our features, like reminders, require us to store text you provide us. (Not all text we store contains personal information)

Information We Collect From Third Party Sources

Information We Collect Automatically

Purpose and reason for data collection.

In the table below, we have compiled what data we collect, why, and under what legal reasons we collect it, including the basis for legitimate interest.

| Purpose | Collected/required | Lawful basis for processing including basis of legitimate interest | | ------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------- | | a) Create an account for you<br>b) Store information related to your account. | a) identity | Performance of a contract with you and third parties, such as discord guilds. | | Process purchases and delivery of products such as<br>a) Management of payments<br>b) Collection of debts owed to us<br>c) Fraud prevention | a) contact details<br>b) Payment details<br>c) extended identity | a) legal obligations<br>b) Performance of a contract with you | | Third party social media connections | a) Third party account id's and information<br>b) Identity | Performance of a contract with you and third parties such as discord guilds. | | Management of our relationship with you<br>a) Inform you of changes to our policies<br>b) Notify you about requested events.<br> | a) Contact details<br>b) Identity | a) Performance of a contract with you<br>b) Legal obligation (Informing you of changes to our policies) | | GDPR right requests and other legal requests | a) Extended identity<br>b) Contact details | a) Legal obligations. We are required to keep record of completed requests for compliance. | | Consent cookies and web statistics | a) Identity<br>b) Technical<br>c) Statistics | a) Consent | | Statistics collection | a) pseudo identity<br>b) identity<br>b) Technical<br>c) Statistics | a) Legitimate interests. Improvement, study, and understanding of what features users use. | | Error collection | a) Identity<br>b) Technical | a) Legitimate interests. <br>Ability for us to be able to deal with issues on our service.<br>b) Performance of a contract with you and guilds. |

Data Types

How We Share Information

We share information with the following parties - Third party vendors: We may share information with third party vendors for them to be able to provide us their services. - Microsoft clarity: Statistics collection - Cloudflare: DNS management, statistics, and infrastructure protection - Stripe: Taking payment - Discord: Acting as processors or joint controllers based in the United States for the purposes of acting as an interface to our product.

Information You Choose To Share

Information you choose to share with third parties, such as guilds, or publicly, will be, as you may expect, shared according to your wishes. This is mainly relevant in cases where you're sharing your third party accounts with guilds.

Data Access

We store data encrypted and password protected. Only Monni staff has access to the databases. We employ data access limitations for our staff so they can access only data necessary to complete their tasks.

Data retention

We store data for as long as we have a lawful basis for keeping it. This means there isn't a fixed deletion date. Once we detect you no longer are using our services, we will delete/anonymize your data within 30 days for guilds and 3 months for users. During this period, if the data hasn't been removed, you can request it to not be removed. In cases where we have a legal obligation, contractual obligation, or legitimate interest to keep your data, we will keep it past the deletion date and delete/anonymize it once no reason to keep it exists.

Your rights

Under GDPR, if you are an EU citizen, you have the right to - Request access to your personal data - Request correction or deletion of your personal data - Object to our use and processing of your personal data - Request that we limit our use and processing of your personal data - Request portability of your personal data

We extend these rights to any person using our service. If you live in a country with different, more extensive rights, we will respect them to the best of our ability. We may not be able to honor them if they go against local laws or risk the rights of other people.

If you are an EU citizen, you also have the right to make a complaint to a government supervisory authority.

Children under the age of 13

Our service isn't intended for children under the age of 13. We do not knowingly collect personal information about children under the age of 13. If you are under 13, do not use our service.

Opting out

We provide means of opting out of consent based data collection. For other types of data collection, we cannot provide a way to opt out without failing to complete our contractual obligations with third parties. If you wish not to have this data collected, please do not use our services or join Discord servers using our services.

Cookies

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work or to improve their efficiency, as well as to provide reporting information and assist with personalized experiences.

How do we use cookies?

We use cookies and similar technologies for the following purposes:

Contact us

You can contact us for any questions related to this policy or requests such as GDPR requests at [email protected] or joining our discord support server and contacting .iraas (765119856403021864)

We may update this Policy from time to time to reflect changes in our practices and services. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we process and store your data.